Hot Springs Internet and Entertainment Survey – Qualified Technology

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Hot Springs Internet and Entertainment Survey Summer 2017

Hot Springs Internet and Entertainment Survey

Personal Details

First Name *

Last Name *

Phone Number

Address *

Address

Address

Address

City

City

State/Province

State/Province

Zip/Postal

Zip/Postal

Internet

Do you have broadband hi speed Internet? *

Yes

No

Reason I do not have Internet

Do not want

Not available

I just use my phone data

My Internet Service Provider

Resort Cable

AT&T

Hughes Net

Excede

Wireless Etc

OtherOther

Quality Satisfaction of your current Internet Service *

Dissastisfied

Acceptable

Very Satisfied

The overall quality of this delivered service

Value Satisfaction of your current Internet Service *

Dissastisfied

Acceptable

Very Satisfied

What you receive vs what you pay

Customer Service Satisfaction of your current Internet Service *

Dissastisfied

Acceptable

Very Satisfied

When you have a question or issue with service how is the customer service to help?

Speed Satisfaction of your current Internet Service *

Dissastisfied

Acceptable

Very Satisfied

Is your Internet fast enough?

Would you like to receive a no obligation price comparison for Internet at this address? *

Yes

No

Entertainment

Do you currently subscribe to paid entertainment TV? *

Yes

No

Are you interested in the local available options?

Yes

No

Entertainment service I subscribe to

Resort Cable TV

DirecTV

Dish Network

Netflix

Hulu

Amazon Prime Video

OtherOther

Quality Satisfaction of your current Entertainment Service *

Dissastisfied

Acceptable

Very Satisfied

How good does the picture look and service reliability?

Variety Satisfaction of your current Entertainment Service *

Dissastisfied

Acceptable

Very Satisfied

Do you feel that you receive multiple channels and types?

Customer Service Satisfaction of your current Entertainment Service *

Dissastisfied

Acceptable

Very Satisfied

How easy is it to resolve an issue or technical problem?

Feature Satisfaction of your current Entertainment Service *

Dissastisfied

Acceptable

Very Satisfied

Are you satisfied with the available features like DVR, Pause Live TV, Watch on another device, rewind etc?

Value Satisfaction of your current Entertainment Service *

Dissastisfied

Acceptable

Very Satisfied

DO you feel you receive fair value for what you receive for what you pay?

Would you like to receive a price comparison for available service at your address? *

Yes

No

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