This is a month to month agreement between You and Qualified Technology.
You (Hereafter referred to as "Client") and Qualified Technology enter into an agreement for content creation, website set-up and monthly hosting services. This agreement defines the terms of quality of service, what is expected and what is provided.
No other terms, written or implied will be honored or enforced unless defined in this agreement.
Definition of Terms:
Client: Client is meant to be you as a single business entity and one single domain. Your business may have several domain names and web hosting accounts but each domain name will be treated as a separate client and hosting agreement. Each separate account, even if it is under one business name or corporation will be billed each at the current rate as an individual account.
Initiation: The initial website build and content creation will be at no cost to the client. The build is defined as: one (1) home/landing page, one (1) contact page, one (1) product/services/blog page, and one (1) about page. Content to be included must be provided by and is the sole responsibility of the Client. Qualified Technology does provide guidelines and advice on what to provide but the actual content is the Client's responsibility. The total build out time is not to exceed four (4) hours. Any additional time will be discussed with the client beforehand and charged at the current hourly rate.
Hosting Provider: Qualified Technology or a Qualified Technology company will be the hosting provider for your website and web related content. Qualified Technology assumes responsibility to set up, host and maintain the computers and servers necessary to allow your website to be visible to the public. Setting up your domain includes transferring from a current registrar (the organization that currently manages your domain name address) or setting up a newly purchased domain name to our web servers. As the web server host we will configure and maintain your name servers, DNS, set up email accounts for your domain and the backend configuration to allow you if desired, to edit and add content (hereafter referred to as CMS –Content Management System). We provide the expertise to create and insert your content into the web platform however we provide no content for your website as the hosting provider.
Content: Content on your website is defined as anything that goes on your website to be viewed, interacted or consumed by web viewers. You are solely responsible for providing us the content that is to be displayed on your website. You are responsible for providing, writing, editing, changing, including, deleting, uploading and revising all material and content on your website to us or directly adding that content to the web server. This includes but is not limited to written content, photographs, videos, blog posts, artwork, audio, customer information, form data and copyright information. The framework and code on your website, specifically the code to deliver the website and/or pages remains the property of Qualified Technology. Should you decide to cease your monthly contract with Qualified Technology the content remains yours but the code and framework to deliver the content remains the property of Qualified Technology.
Payment: Payment for hosting in this agreement is paid in advance. Your payment is due upon receipt of invoice and all balances due within 10 days of receiving the invoice to avoid suspension of hosting. You will receive a monthly invoice and statement of your account. This invoice is to serve only as a reminder to pay for the upcoming hosting fee by the due date. Forms of payment are cash, check, all major credit cards and online payment through the invoice. Any account not paid by the due date is subject to suspension and a reconnection fee of $60.00 per each suspended period plus the current past due amount to reactivate and reinstate the hosting service and account.
Customization: Customization of your website includes any work on your website that does not include initially setting up your domain name to our web servers or clearly stated in the Initiation/Free Build section above. Examples of customization will include but not be limited to: online stores, ecommerce, recurring payments, subscription or membership functionality, photography, photo galleries, slideshows, logos, written content, blog posts, custom creation of plugins or code to make your site integrate or connect with other sources or itself including social media accounts, forms, page creation, design or layout, payment gateway and merchant account set up or integration. Our customization services are available at the current rate of $75.00 per hour and are to be paid as invoiced and the Payment Terms above apply.
Cost and Term: We offer a Premium Hosting Service which includes server hosting and one hour of customization per billing cycle. Customization defined in this section included in the one hour can be code or content updates, server maintenance on your hosting account such as server updates, security patches or backups. The terms are month to month with no long term contracts. There are absolutely no refunds of hosting or customization. As indicated in the “Payment” inclusion above, all fees are paid in advance before any services are activated for hosting. Customization will be billed monthly up to your predefined credit limit. This amount will be due in full on or before the next statement date. Customization services cannot be performed if an amount surpasses the predetermined credit limit on your account without preauthorization and a signed agreement. Monthly payment options are available for advanced customization. You will receive a statement indicating the amount due and amount of credit available on your account each month. This does not extend your payment due date. Premium Managed Hosting is currently $60.00 per month and is subject to change before the next billing cycle. Customization services are $75.00 per hour. All website hosting accounts and website customization are payable by invoice. You will receive a statement reminder at least 10 days before the next payment is due.
Dispute or Refunds: All hosting fees are nonrefundable. No exceptions. Should Qualified Technology Hosting servers not be available to host or display your website content we reserve the right to credit your account for the outage as divided by your total monthly hosting fee. We are not responsible for other costs or loss by the outage. If you have a dispute regarding how your services are being fulfilled or offered you are required to contact us to resolve the issue.
Domain Name Information:
Domain name transfers are subject to an annual fee and fees are nonrefundable. Once your domain name is transferred you may have a waiting period of a minimum of 60 (sixty) days to transfer to another registrar. All domain names we register for you are registered in your name not ours and you are solely responsible for maintaining future contact information for the registered domain name. Qualified Technology will remain the technical contact for the domain name registration until you either transfer to another registrar or inform us in writing that you no longer wish for us to provide the technical maintenance for the domain name. You are responsible for forwarding all emails regarding the domain transfer from the current registrar to Qualified Technology. You understand and agree that we cannot perform any hosting for your domain until the transfer of your domain name to us is complete. Qualified Technology will be responsible to start the domain name transfer process and you should receive emails regarding the transfer. You agree to give us permission and authority to act on your behalf to set up and register the domain name in your personal or business name.
Qualified Technology reserves the right to freeze or hold a domain name from transfer if an outstanding balance is owed for past due amounts, hosting or customization work.
If you do not currently have a domain name registered you authorize us to purchase a domain name listing you as the registrant and Qualified Technology as the technical contact for the domain name registration.
Miscellaneous:
All customization work for your website will be paid by invoice. Should the invoice not be paid as agreed, your website that contains the requested customization will be suspended. You understand that Qualified Technology can charge a reconnection fee equal to the months suspended, with a minimum equal to one month plus the monthly hosting fee. All past due amounts must be current to unsuspend the account. You agree and understand that no customization work shall begin until the agreement has been reviewed and signed. You agree to the terms listed in this agreement regarding customization of your website.
By signing this Agreement for Website Hosting and Customization you agree to the terms and conditions within. No other terms or agreements will be honored, either spoken or implied unless specifically written and signed by both parties and an officer of Qualified Technology. You understand that this is a month to month contract term for web hosting only. This release authorizes Qualified Technology to host your website and you agree that you are either the owner of the domain name and the content to be hosted or agree you are the authorized person to do so.
You agree that you do not hold Qualified Technology responsible for the importing or exporting in partial or whole of the web content to be moved to the Qualified Technology web servers. If your content does not display correctly or data is not available, including pictures, images, data, layout, functionality or customized code or scripts, you do not hold Qualified Technology responsible to restore or setup.
Should you request Qualified Technology to correct any issues, including but not limited to, restoring data, customizing scripts or code, rebuilding your imported content or designing new, you will be charged at the current hourly rate. Our current rate is $75.00 per hour and is subject to change without notice.
Every client’s needs are different, as is such we ask that each website set a monthly spending cap that cannot be surpassed without written consent from the point of contact.
By signing and dating this agreement you agree to the terms and conditions within. You agree to provide all necessary information in a timely manner and shall RELEASE, INDEMNIFY, AND HOLD HARMLESS Qualified Technology and its affiliated companies, its officers and/or employees from and against any claims, demands, actions, liens, rights, subrogated or contribution interests, debts, liabilities, judgments, costs, and attorney’s fees, arising out of, claimed on account of, or in any manner predicated upon by Qualified Technology or its affiliated companies and the distribution of electronic or media exchange including but not limited to Internet based transactions and copyright information, even where that loss, damage, personal injury or death is caused or contributed to you or any other party that you have a connection either directly or electroncally, in any manner by Qualified Technology supplied services, its hosting services and all other related services or its affiliated companies or employees.
