Terms Of Service
QualTel Telephone Service offers 1, 2 and 3 year contracts for service and includes an SLA.
SLAs reliability: 99.999% and meantime to repair is 4 hours. We keep our latency under 37ms, data delivery above 99.95% and jitter at 1.0ms.
We offer 24-Hour help desk: Our entire nationwide network is monitored 24/7 from our Network Operations Center (NOC) and if any problems occur our service department is available anytime of the day or night.
We are committed to providing the most secure and dependable network for your business.